Little Lulu’s will gladly accept unworn, unwashed or faulty merchandise for return or exchange. Items must be in the original packaging and fit for resale and purchased from our website for full price.
For returns received within 14 days of delivery, we’ll credit your original form of payment., minus the postage cost.
Please send us an email first with your request to email@example.com and then send your item to the address below. To return your product, you should mail your product to:
Customer Service, Little Lulu’s Ltd, 7 Norton Lees Road, Sheffield, S89BW.
TO FIND OUT MORE ABOUT OUR POLICY PLEASE SEE BELOW SECTIONS.
Delivery is free of charge to all orders going to customers within the UK at standard delivery rate.
Goods will be sent by 2nd class signed for post, which takes 3-5 working days. Currently our posting days are Mondays, Tuesdays, Wednesdays, Thursdays and Fridays. Please order by 2pm on posting days. If you need your items quickly, please pay for express delivery.
Your order will be sent the same day by courier, providing it is received by 12 noon. It should arrive the next day (unless it is a weekend or bank holiday). Please contact us with your address information to receive a quote for the cost of express delivery.
TO FIND OUT MORE ABOUT OUR DELIVERY PLEASE SEE BELOW SECTIONS.
After you click “Submit Order” an email confirmation will be sent. You can also check the status of your order by logging into My Account. Click on “Order History” to review order status and to obtain a tracking number.
We accept: Visa, Visa Electron, MasterCard, Maestro, American Express, Solo, PayPal, and Free People Gift Cards issued in GBP.
Please email us at firstname.lastname@example.org immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologise for any inconvenience and will do our best to assist you.
If you can’t find what you are looking for or if you experienced some unexpected issues, please dont’t hesitate and get in touch! We are always happy to help.